Woman says pharmacy mistake nearly killed her

(News 4 WOAI)
(News 4 WOAI)
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Updated: 7/07/2010 8:11 am
SAN ANTONIO -- A San Antonio woman filed a lawsuit against Walgreens claiming a pharmacist there mislabeled her seizure medication.

Jessica Soliz says a pharmacist at a Walgreens on Wurzbach Road on the Northwest Side made the mistake. It was a mistake Soliz claims nearly killed her.

Soliz says after she became ill, a nurse noticed her prescription of Lamictal was wrong. Each pill was 100 milligrams. But the label on the outside of the bottle indicated each pill contained only 25 milligrams.

We contacted Walgreens Tuesday. They told News 4 WOAI:

"Cases like this are rare, and we take them very seriously. We're sorry this occurred, and we apologized to the family. We have a multi-step prescription filling process with numerous safety checks in each step to reduce the chance of human error. We take pharmacy safety very seriously and constantly work to improve quality, accuracy, and service."

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The views expressed here do not necessarily represent those of News 4 WOAI (WOAI.com)

yotube - 7/8/2010 9:24 AM
satoday, hipaa is not going to do a thing. we have hipaa guidelines here too. they exist to enforce confidential policies and cite violations among other things. but they are not going to do a thing if it's an honest mistake like your case. that's why i said you would get better feedback from a district pharmicist/supervisor for example.

tech73 - 7/7/2010 10:16 PM
I work at a different location I am an employee and I complained because the pharmacist was by passing all the safety checks and I refused to work that way. The pharmacist threatened to fire me and I called the next in line higher management and I was told well its not the right process butif anybody loses there license it will be the pharmacist not you well thats horrible when stats come before safety they pressure you so much at walgreens and never satisfied and they under staff pharmacys claiming that each employee has to work multy task we take a phone call tring to fill what ever the caller needs while your tring to type the script that you just took at the window while also ringing up merchandise because the timers turn green and thats when we all gets in trouble the stress is horrible we are currently waiting on status if there gonna lay us off because they claim summer is slower and they have to cut at every store

BootedTimes3 - 7/7/2010 8:57 PM
Sin Cistern--Ha,Ha, Not very funny. A mind is a terrible thing to waste and young man, you're wasting everyones time.

twotexastar - 7/7/2010 6:17 PM
Get "El Martio"!!!

Tappy1 - 7/7/2010 6:08 PM
Has happened to my daughter, she picked up a script for her baby and noted it wasn't even hers when she got home.

satoday - 7/7/2010 5:50 PM
yotube - I disagree that was such a horrible thing to do - I did speak with the pharmacy supervisor and she wasn't concerned. They violated a federal law and their own company policy.

rhancox - 7/7/2010 5:23 PM
Good advice, yotube, but what about being the right medication, physically, when the label is correct? If you're getting a prescription for the first time, you don't know what the pill is supposed to look like. It's not like opening a box of corn flakes and finding rice krispies. There's a human factor involved in dispensing drugs so we have to expect that mistakes will happen. The real difference comes when a pharmacy starts getting fast and loose with their procedures.

Marfen - 7/7/2010 4:29 PM
ChaaaaaaaaChing

mountain mike - 7/7/2010 12:57 PM
the max. dose of lamictal is 500mg a day. in divided doses. the "mistake nearly killed her"? c'mon. oh well, follow the crowd. sue them!

lenny66 - 7/7/2010 10:03 AM
I'm sure Wayne Wright will be on the job.
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