SAN ANTONIO- At a time when San Antonio Water System customers are being asked to conserve water during drought-like conditions, one customer is upset over a water leak that has sprung up in her front lawn. More troubling to her is that it has been three days and there is still no relief.
Lola Frederick lives along the 2600 block of Lake Plains on the Northeast side of San Antonio. She said her husband noticed water flowing from their front yard and down the street early Friday morning. He started to dig into the ground because he thought there was a problem with a sprinkler head, but that wasn’t the case. The couple even turned off their water meter and realized that wasn’t the problem either so they called SAWS for help.
Lola was surprised to learn the work order would take two to three days. In a telephone interview SAWS spokesperson Ann Hayden said typically work orders on the weekend take longer to take care of because there are fewer employees available on the weekends. She added since it didn’t’ appear as if the water leak was causing any major damage, there were possible other work orders that took priority.
And while Lola admitted that the water problem didn’t appear to be causing major problems, she said she still wants it fixed as soon as possible. She doesn’t want to see the water wasted during such a critical time for water conservation.
“I don't want it wasted, I want it stopped from out of my house too, I just want it to go away,’ explained Lola.
A SAWS spokesperson did say she would put in a rush order. As of Sunday night a crew was fixing the problem.
