SAWS pays back local woman for mistake

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Updated: 7/10/2012 9:05 pm
SAN ANTONIO--A local woman trying to create a nonprofit on the east side said she ran into a big road block, San Antonio Water System.

Maria Quiroz said she's been transforming a building along Foster Rd. to include a kids zone and deli. The building has been wired for electricity, water has been set up along with sewer. Quiroz said she paid SAWS $1,694 dollars for the sewer set up fee back in March.

There's only one big problem, SAWS isn't in charge of the sewer line. "I was in shock because I couldn't believe SAWS would make a mistake like that, " said Quiroz.

Quiroz told News 4 WOAI she's been trying to get her sewer fee money back from SAWS for weeks.

"I would like to reassure you that she will in fact receive her sewer impact fee back, it was an error that we collected it, it's something I haven't heard of happening before, " said Anne Hayden, SAWS spokesperson.

SAWS services the water on Quiroz's property, but not the sewer. As for Quiroz she's happy to be getting her money back.

She plans to open up her kids zone deli in late August or early September.
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The views expressed here do not necessarily represent those of News 4 WOAI (WOAI.com)

Gecko - 7/11/2012 5:30 PM
1 Vote
SAWS is poorly managed. Just too many blunders from this provider!

donoho - 7/11/2012 3:40 PM
1 Vote
I'll bet the water nazi's won't pay her any interest on the money they've had since March...they're acting like they're doing something great by paying what they took in error. Ha!
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