SAN ANTONIO - CPS Energy says criminals are striking again and using its name as a front to target customers via phone calls.
Here's how it works. CPS customers get a phone call from people claiming they will shut off power if a payment is not paid immediately. Then, the caller tells customers to buy a pre-paid credit card and provide the card numbers as bill payments.
CPS Energy says legitimate employees will never threaten customers with disconnection of service, ask customers to buy a pre-paid card for payments or ask for any credit card or banking information.
Customers are advised to pay by mail or online at cpsenergy.com
If you receive one of these calls, alert CPS Energy by calling 353-2222.