Tiffany's says her primary job was recruiting patients. She spent months soliciting patients at shopping centers, like a Smile Center employee we found near a WIC (Women Infants Children) office.
“They wanted us to mainly target Medicaid patients because they cover all of the dental.
We had a quota of 20 appointments a day. We had to get 20 appointments. If we got less than 10, they threatened us with a write up,” said Tiffany.
Tetmyer gave us copies of write ups she said she got when she didn't book enough patients.
But that doesn't seem to have hurt the Smile Center's bottom line. As we reported, The Smile Center locations around town have made $26 million off Medicaid since 2007.
According to Tiffany, everyone at The Smile Center gets bonuses.
“The office has a daily quota they have to reach and I believe depending on the dentist and the day it ranges from $7,500 to $12,000. And if we hit that goal they would give us a bonus check every month. And it would range from $200 to $600,” said Tetmyer.
Tiffany said she called us because she feels bad about what's happening at The Smile Center.
“I referred a lot of those children there and they were hurt because I said it was a good place to go and I was wrong, and I don't want anyone to feel the pain those children suffered any more,” said Tetmyer.
We've confirmed investigators for the state agency that administers Medicaid do have an open case involving The Smile Center. Also, several parents we interviewed hired attorneys.
We contacted the Smile Center’s attorney about these latest allegations but they have not responded. Click here to see their response
to our original story.
If you have a problem with a dentist contact either the Texas State Board of Dental Examiners
or the Office of the Attorney General Medicaid Fraud Control Unit
PO Box 12307
Austin, Texas 78711-2307
(800) 252-8011 (Main agency switchboard) email@example.com