Scammers using bank names to steal identities

Scammers are now targeting your personal information through your phone.
Scammers are now targeting your personal information through your phone.
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Updated: 9/14/2012 7:06 pm
If you've recently received a text message or a phone call from someone claiming to be from a bank, authorities are saying to beware. Scammers are using the names of prominent banks, such as Bank of America and Wells Fargo, to steal consumer's personal information.

Scammers are sending messages stating there is an issue with a bank account or credit card. Many of them also state immediate action needs to be taken to correct the problem. Then, they'll ask for Social Security numbers and bank account information to "confirm" the consumer's identity as the authorized account holder.

If you receive one of these messages, the Better Business Bureau has this advice:
  • Do NOT give out personal information.
  • If you believe there is a real issue with your bank, call them directly.
  • Do not respond to the text or click on any links provided.
  • Contact your phone provider to block any suspicious numbers the texts or calls are originating from.
  • If you have already fallen victim to this scam, contact your financial institution immediately.
If you'd like to check the reliablility of a company, visit the Better Business Bureau at www.bbb.org.
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The views expressed here do not necessarily represent those of News 4 WOAI (WOAI.com)

yvonne faust - 9/16/2012 9:01 AM
1 Vote
Thanks for the heads up! I got a call like that, too. The lady said my bank account has been suspended due to suspicious activities and that I should call the bank's security department to resolve the issue. But the phone number she provided was not familiar. When I hung up, I called the bank's toll free hotline and inquired about the call I received earlier. The bank rep confirmed that it was indeed a scam. I reported the phone number to www.callercenter.com and raised a warning. I also alerted the local authorities.

Ridonkulous - 9/14/2012 11:19 PM
0 Votes
I had that happen to me once at HEB. They declined me and found out someone had cashed a check using my information. I had to freeze everything. It was one incident and still to this day I dont know how they got my info.

el coyote - 9/14/2012 9:40 PM
0 Votes
HEB hired a firm that checks on your check before "approving" the cashing. They rejected a pension check from the U.S. Treasury Department. They did not provide any reason but they asked for name, drivers license, date of birth, check number, company issuing check (the United States of America), and social security number. They still did not provide a reason for not authorizing the check but they did gathered all the information. I let HEB main Office know that they are responsible if an Identity thief takes place. Their home office did nothing and the store person called to tell me that I have a check that bounce on record. I told her I have not had a checking account in any bank for the past 7 years. I suggest HEB may be subjecting their customers to outside sources asking for personal information. After all HEB can simply say, "we did not do it".
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