SAN ANTONIO -- Allstate is opening a new $11.6 million customer information center in San Antonio and plans to hire 600 people here.
The insurance giant made the announcement Tuesday morning.
"San Antonio is a terrific community that offers an enthusiastic and energetic population from which Allstate can select the best and brightest to help deliver on our commitment to a superior customer experience," said Allstate Vice President of Direct Sales and Service Mark Pitchford. "This center, along with our two existing facilities in Woodridge, Illinois and Charlotte, North Carolina, work in partnership with Allstate's local agencies to take care of consumers how and when they want to be served."
The 75,000 square foot facility is located on the Northwest Side and is scheduled to open in May.
Pitchford said the new Texas center will improve customer service by easing call volumes and expanding Allstate's bilingual capabilities. All or most of those working in the facility will be fluent in both English and Spanish.
Allstate considered several locations across the United States before choosing San Antonio. The company says it decided on the city with help from economic development officials in Governor Rick Perry's office, Bexar County and the City of San Antonio.
Hiring for Allstate's San Antonio customer information center will begin immediately. Job postings are already available on
Allstate's Web site. The company plans to announce dates for a series of recruiting events in San Antonio in the coming weeks.
Allstate officials say the jobs offer competitive salaries, benefits and, for some, the opportunity for incentive based bonuses.
