Initially, I called to sign up for a seminar. I was very surprised that Dr. Patel personally called me back and answered my questions. After the seminar he took the time to meet with me one-on-one and answer my questions. Dr. Patel's staff has been great during my pre-op period. They are easy to get on the phone and eager to answer any questions. They know what they are doing and how to handle all the insurance details. So far, I've been very impressed. You could not choose a better surgeon for your weight loss surgery than Dr. Patel. He has a first rate staff that is always available. Dr. Patel even gives his home phone number to his patients and encourages them to call him directly. His personal follow-up after I came home was extraordinary.
Vicki V.
Corpus Christi, TX
I started out by going to one of the many seminars they had at INNOVA, sat through the entire thing and was just incredibly impressed with the hospital and the presentation that was given. I was already comfortable with Dr. Patel doing my surgery before I even personally spoke to him. The same day of the seminar, we filled out papers, had our first pre-op appointment and spoke to Dr. Patel. He decided that day he thought that the surgery was a good choice for me (of course I decided, he just gave his input on what the medical standpoint would be) and scheduled a follow-up appointment the same day. I did [not] feel pressured into anything, he and his staff were amazing. I previously had tried to get the surgery through another hospital and it had taken me 2 years and nothing happened! After making the decision to [go with] Dr. Patel, it was only a few months before my surgery was scheduled. It would have been sooner, but we had a lot of problems with my insurance. Throughout the time of the seminar, to the time of the surgery (and now) Dr. Patel was always available; he gives his patients his personal e-mail and he usually responds within minutes! Would I recommend him? - In a heartbeat.
Sara H.
San Antonio, TX
My first impression of Dr. Patel was that he was a very Knowledgeable and personable doctor. From day one I felt really comfortable with Dr. Patel, and that’s a positive in my book. I hold Dr. Patel in the utmost esteem. Dr. Patel has the world’s finest staff and recovery facility I have ever seen. The Clinic, if you can call it that, as it looks more like a hospital, was clean and very modern. Any concerns I had with financing were addressed, and the staff at Innova handled insurance filing. Blue Cross Blue Shield approved my case just a few days after my request was submitted. I was so excited to finally get the operation done. Blue Cross Blue Shield covered the operation at 100%. I paid $100 total and any small-related bills that rolled in later. The Post-OP treatment was of the highest caliber; no need or concern went unanswered. Words cannot describe how truly indebted I am to Dr. Patel and his staff.
Harold C.
Eagle Pass, TX
Dr Patel is the WOAI.com Weight Loss Expert. You can email him at info@bypassdoc.com or call (210) 695-2757.
